Collection: Frequently Asked Questions

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Do you sell audiobooks?

Yes, we offer a selection of audiobooks through our Libro.fm store. More information can be found here.

Do you sell eBooks?

At this time, no. There are no eBook companies endorsed by the American Bookseller Association that work with independent bookstores. We would love for this to change in the future and provide this to our customers!

What is your return and exchange policy?

We accept returns and exchanges within 30 days of purchase/delivery, provided the book is in its original condition. Receipt is required. For more information check out our policy here.

Can I place a special order for a book that's not in stock?

Absolutely! If we don't have the book you're looking for, we can place a special order for you. Fill out the form here and our staff can assist!

Are you LGBTQIA+ friendly?

As LGBTQ+ owners, we are committed to fostering an inclusive environment. We offer a range of LGBTQIA+ literature and resources!

How can I contact customer service for more information?

You can contact us via email, or through our website's contact form. Our team is always here to assist you with any inquiries you may have.

Do you have a physical store?

Not yet! We are working to secure a permanent home for our bookshop in Tacoma. We'll be releasing more information soon!

How long will it take you to process my online order?

Online orders typically take about 24 hours to process. During the holiday season, wait times may be longer.